When will I get my order? 

Usually, it takes 3–7 business days to fulfil an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: Europe: 6–8 business days. 

Please check your order status using the link within your order confirmation email for more details. 

 My order should be here by now, but I still don't have it. What should I do? 

You should have received a tracking email from Ripple Energy with tracking details to see where your order is. This will allow you to contact the courier directly to see where your order is. If you’re still having trouble, please get in touch with your order number at and we’ll happily look into it for you.